DPDavid P• 1 week ago
14 October 2025
1 week ago14 October 2025 Before the end of the six-month warranty, we reported several electrical faults the DAB radio not working, rear parking sensors failing, and the drivers side door not latching correctly. Although these issues were acknowledged, very little was done to properly fix them. Darren (who previously worked there) arranged for the car to be collected to replace the radio, but even after that, the DAB still didnt work.
Not long after the warranty expired, we began having brake problems. While I understand that brakes are considered wear and tear items, the level of corrosion underneath the vehicle was alarming. When the car was jacked up, we discovered severe rust, seized brake callipers, corroded exhaust clips, and even evidence suggesting a previous fire. Had we known about this condition at the time of purchase, it would have completely changed our decision to buy.
Since raising these concerns, there has been little meaningful progress. Ive had numerous no call-backs, despite being polite and reasonable throughout. The dealer continues to fob me off, leaving me with no confidence that the issues will ever be resolved.
This review is written out of genuine frustration to warn others please carry out your own thorough checks and dont rely solely on the dealers assurances. My experience has been disappointing from start to finish, and I wouldnt want anyone else to go through the same.
tBthelma B• 3 weeks ago
28 September 2025
3 weeks ago28 September 2025 Absolutely great place to buy a car and the after service is second to none. Would highly recommend Jonny and his team, they are just brilliant.
CClotilde• 3 months ago
10 July 2025
Had a great experience buying a car with Johnny at the Autodock. Super service from start to finish, would definitely recommend!
cccolin c• 5 months ago
12 May 2025
They are reasonably priced and accommodating and and are willing to deal
JSJulie S• 5 months ago
26 April 2025
5 months ago26 April 2025 Just purchased a car from Darren, great experience from start to finish. My daughter actually came away with new a car too. No hard sell unlike other dealers which can make you feel pressured and uncomfortable. Darren and Johnny were really friendly and helpful, we couldn't have asked for more and would have absolutely no hesitation in recommending to anyone looking to buy a car. I'll be giving them a shout when my other daughter starts to drive! Thanks guys
JMJackie M• 6 months ago
5 April 2025
Most helpful and informative car sales ive come across.
Friendly and fair too. will be using again
NJNigel J• 6 months ago
1 April 2025
Autodock is OUTSTANDING! Their professionalism and exceptional customer service set them apart. Johny and Darren consistently provide top-notch service and will go the extra mile (pun intended) 🌟🌟🌟🌟🌟5 stars all day long!!
MSMaria S• 7 months ago
20 March 2025
7 months ago20 March 2025 Poor communication and car wasn't there when I went to purchase. Darren and Johnny you answered to the Google reply quicker than you answer the phone. I'm not surprised by your response to my review. Johnny your words to me when I arrived in person, were that the car was with mechanic. You said this after I asked if I could sort payment with you and buy car having failed to get a response from Darren. You stated that you didn't know anything about the agreement between Darren and I, as I was dealing with Darren and not you Previous to me arriving, Darren failed to reply to my answer give re his collection date question sent by text. The agreement between Darren and I was February as I would be moving house. Needed a car for being in countryside. Darren stated he could sort me a van for removal. That's when I needed it for, not after Christmas! Please get facts right and refrain from projecting your poor business behaviour onto me. My behaviour was never an issue. I even popped you and Darren a Christmas card in. Since you are a Christian Johnny I hope you understand and can learn from this.
LGLibby G• 8 months ago
4 February 2025
8 months ago4 February 2025 Very friendly and extremely helpful 😊
JHJohn H• 10 months ago
5 December 2024
10 months ago5 December 2024 We purchased an Audi a1 from Darren and Johnny. Great to deal with from start to finish. When time to change my car I'll be returning to Autodock
mRmerele R• 10 months ago
27 November 2024
10 months ago27 November 2024 Just bought my first Mini from Jonny and I must say was very impressed with the way the sale was handled, from beginning to end and after care was the same , all done as unto The Lord) You cant get better service than that anywhere!! Cant rate Autodock highly enough, may God Bless you business, and make it prosper.
SHSAM H• 1 year ago
29 September 2024
1 year ago29 September 2024 Always believed in going local. Johnny and Darren are amazing. They helped me out and went the extra mile on many occasions. The knowledge, experience and customer service they provide is superior. Thanks guys
jgjohn g• 1 year ago
3 July 2024
Great service, will look after you
VTVia4eslav T• 1 year ago
22 May 2024
the worst service I've ever met
SHS H• 1 year ago
1 May 2024
We recently bought an Audi from Darren at The Autodock in Larne. He was a fantastic guy to deal with from start to finish and nothing was too much trouble. The car was presented in immaculate condition and my wife could not be happier with it. Definitely not your average dealership and I highly recommend these guys to anyone looking a quality used vehicle. Thank you!
ctcasey t• 1 year ago
11 March 2024
Rendant minibus for the weekend would highly recommend top class service
JDJoan D• 2 years ago
13 September 2023
2 years ago13 September 2023 Please don't go past these guys. Highly recommend them. They go above and beyond to help you. I will certainly be choosing Autodock in the future. Thankyou for all your help guys.
SCStephanie C• 2 years ago
22 December 2022
2 years ago22 December 2022 They were great.very helpful and straightforward guys .highly recommend
RRR R• 4 years ago
11 May 2021
Super Friendly service. If they haven't got the car you want, it will gladly be sourced. Nothing is too much for them. Hassle free.
BPBrian P• 5 years ago
13 August 2020
5 years ago13 August 2020 Since opening it has built an excellent reputation as a used car dealership. Initial costs are fair but after sales service simply cannot be faulted. Best car dealer in this area by far.